

The Office ribbon is more recent than the previous menu styles, but newer!=better. The ribbon organizes fewer commands into less coherent groups, and replaced the descriptive text menu option for each setting with a tiny glyph instead, creating a modern hieroglyphic system known only to them. It then made sure this less efficient workflow took up more of the already limited vertical monitor real estate. The only benefit I can see would be for the illiterate, but what are they using an office site for if they can’t read?

That’s true. Their mission is not explicitly to make it worse, but to continually maximize value at all costs. Eventually, software usability has to be one of the costs.