My phone has this cool feature where a bot can answer the call and you can see a live transcript, with options to choose answers for “ask why they are calling”, “tell them to call back later”, etc. I use it all the time.
My wife works in customer service and half the people she calls have this. I think a lot of it is people not expecting this and they end up rambling or speaking incoherently when thrown off. She always just says “this is x calling from x” and gets through fine
My phone has this cool feature where a bot can answer the call and you can see a live transcript, with options to choose answers for “ask why they are calling”, “tell them to call back later”, etc. I use it all the time.
Is that what my phone is doing? I always see a shitty transcript of “what this call is about” but it’s rarely accurate
Yeah I think it’s an Android thing. I’ve only gotten a valid answer maybe once or twice.
My wife works in customer service and half the people she calls have this. I think a lot of it is people not expecting this and they end up rambling or speaking incoherently when thrown off. She always just says “this is x calling from x” and gets through fine